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The London Brow Company Reviews
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Get CouponsThe London Brow Company Customer Reviews (5)
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Feb 10, 2023
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Feb 9, 2023
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The London Brow Company Customer’s Q&A
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The London Brow Company FAQs
How long does it take for The London Brow Company to ship orders?
All orders are shipped within 24 hours Monday to Friday.
How much does shipping to the USA cost and how long does it take?
Shipping to the USA is £19.99 with DHL Express and usually takes 3 - 4 working days.
Is EU shipping calculated per area and what courier is used?
Yes, EU shipping is calculated per area and is sent with DHL Express.
Who pays for the duties when using DHL for shipping?
The London Brow Company pays for the duties when using DHL for shipping.
What should I do if my parcel arrives damaged?
If your products are faulty, broken or damaged in transit, return them to The London Brow Company within 14 days of receiving your order.
How long does it take for a returned parcel to be processed?
It can take up to 7 working days (30 working days for international deliveries) for a returned parcel to be processed.
Can I exchange or get a refund for damaged or end of line/sale items?
No, damaged or end-of-line/sale items are not eligible for exchange or refund.